Managed IT support in Houston often gets judged by one number: how fast someone replies. It’s usually the first thing businesses ask about, and on the surface, it makes sense. When something breaks, everyone wants help right away. But response time alone doesn’t tell the full story. In many cases, it barely scratches the surface […]

One major IT failure can change everything about how you run your Houston business. We’ve seen it happen countless times. A server crashes at 2 AM. Your team can’t access critical files. Customers get error messages. Revenue stops flowing. By the time Monday morning rolls around and your regular IT person shows up, you’ve already […]

Irrespective of their sizes, every business looks for managed IT solutions. Where big businesses often keep in-house IT support, small or medium-sized businesses, due to budget constraints, often face the challenge of hiring in-house staff. A study in 2021 showed that 61% of all the cyberattacks in 2021 targeted small-sized businesses. Therefore, the need to […]